Privacy Policy

Effective Date: 01/01/2026

1. Introduction

Welcome to ManageGymX, a product and trade name of Aera Connect, based in India ("we", "our", or "us"). This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

2. Information We Collect

Personal Information:

  • Full name
  • Phone number
  • Email address
  • Gym Name
  • Gym Phone Number
  • Gym Address

Member Data (Provided by Users):

  • Gym members' names
  • Phone numbers
  • Membership and payment details

This data is entered and managed by the user and is used solely to provide core app functionality.

Usage Data:

  • App usage behavior
  • Crash logs and performance data

Device Information:

  • Device type
  • Operating system version

3. How We Collect Information

  • Directly from you (registration, forms)
  • Automatically through the app (logs, crash reports)
  • Device features such as biometric authentication

4. How We Use Your Information

  • Manage gym operations and services
  • Authenticate users securely
  • Improve app performance
  • Detect and fix technical issues

5. Authentication via WhatsApp

We use WhatsApp to send One-Time Passwords (OTP) for account verification.

  • Your phone number is used for sending OTP and Membership notifications
  • Used only for authentication and notifications
  • We do not store WhatsApp messages

6. Biometric Authentication

Biometric authentication (fingerprint/face) is processed locally on your device. We do not store or access biometric data.

7. Data Storage & Security

  • Your data may be stored securely on our servers and/or your device
  • Data may be stored on secure cloud infrastructure
  • All communication is encrypted using HTTPS

8. Third-Party Services

  • Firebase Crashlytics (crash reporting & analytics)

These services may collect device and usage data. We encourage users to review the privacy policies of these third-party services.

9. Data Sharing

We do not sell or rent your personal data to third parties. We may share limited data with trusted third-party services such as Firebase (for analytics and crash reporting) and communication providers (for OTP delivery), or when required by law.

10. User Rights

  • Access your data
  • Request corrections
  • Request deletion

11. Data Deletion

You can request deletion of your account and data by contacting us at: aera.connect555@gmail.com

12. Children's Privacy

This app is not intended for children under 13.

13. Updates

We may update this policy. Changes will be posted here.

14. Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Data may be deleted upon user request.

15. Contact Us

Email: aera.connect555@gmail.com